FAQ's
Find answers to your questions before joining a tour so that you can find out exactly what you want to know. If you have more question please feel free to reach us via contact form.
There is no better payment method than paying in cash directly upon check-in, or for car rentals and day-trip or multi-day tour contracts.
You can contact our consulting team directly in various ways: by scheduling via Gmail, or by seeking advice and booking appointments through messaging apps such as WhatsApp, LINE, Telegram, KakaoTalk, WeChat, Zalo, or Viber.
We are ready to issue a refund for any reason.
We do not discriminate based on age or gender; there are many support services for children in Vietnam, so please contact us for further advice and assistance regarding this matter.
Vietnam boasts a highly developed WiFi and Internet infrastructure, ranking among the world’s leaders in fixed-line speeds. Free WiFi is available almost everywhere, so you can rest assured; however, for added convenience, we can also assist you in purchasing a personal WiFi device.
Cucu Travel is a leading, reputable company in Vietnam. With over 20 years of experience and a substantial volume of travelers, we partner with professional accommodation providers and transport companies to offer superior deals and special promotions.